Our Customer Experience team will be offline from April 18th to April 21st for the Easter break. We'll be back on Tuesday April 22nd and will get back to you as soon as we can!

Call 1300 553 520 or Chat between 9am - 6pm AEST Monday to Friday and 9am - 5pm AEST Saturday.

Email help@universalstore.com.au at any time and we will respond as soon as possible between the hours above.

Please note, our Help Centre is closed during Queensland Public Holidays.

Please ensure you're calling and live chatting within business hours, our friendly team will get back to you within 48 hours