Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.
Due to ongoing weather, AusPost is currently experiencing delays in deliveries to North Queensland.

UNIVERSAL STORE SHIPPING POLICY

GENERAL PRICES & DELIVERY WINDOWS

Order Before

2 hours before selected store closing time

Arrive*

Pick up in-store

Cost

FREE For all orders

Order Before

Anytime (For addresses in the Express Post Network)

Arrive*

1-3 business days after dispatch

Cost

FREE For orders over $145

$12 For orders under $145

Order Before

Anytime

Arrive*

Up to 6 business days after dispatch

Cost

$2 For orders over $100

$8 For orders under $100

*Shipping timeframes are estimates only, and may vary based on the dispatch and/or delivery state, shipping partner and other influences outside Universal Store’s control.

MORE SHIPPING INFORMATION

Standard and Express Shipping Within Australia

For Standard and Express Shipping orders, you may receive your order in multiple shipments. Orders will be dispatched within 48 hours of placing your order. To track your order, you will receive a Shipping Confirmation email containing the tracking number.

If you have issues with your order, please contact our friendly Help Team as soon as possible, and they will be able to advise.

Shipping Outside of Australia

International shipping rates do not include any customs charges or taxes that may incur during shipping. Universal Store is not held responsible for any additional charges on your order, nor can we accept a return of the order in this case.

Country / Continent Shipping Time Frame Cost
New Zealand 5-10 business days

AUD$5 For orders over $100

AUD$10 For orders under $100

Asia For specific country estimates, please click here.

AUD$30 For all orders

US & Canada 9-15 business days

AUD$25 For all orders

England, Scotland, Wales and Northern Ireland 10-18 business days

AUD$35 For all orders

Europe For specific country estimates, please click here.

AUD$40 For all orders

Rest of the world For specific country estimates, please click here.

AUD$50 For all orders

Other Shipping Policy Matters

Other Shipping Policy Matters

All parcels dispatched from Universal Store with Australia Post are safe drop. If you wish to require a signature or parcel locker drop off you can do this on the AusPost website via your tracking link email.

UNCLAIMED PACKAGES

If you provide an incorrect delivery address or the parcel is unclaimed through Australia Post or any of our other shipping providers, the customer is liable to pay for the second delivery.